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Oct 26, 2020 • Filed to: Photo/Video/Audio Solutions • Proven solutions
YouTube is one of the biggest video sharing and social platforms globally, with millions of daily active users. Mac users can access it via its dedicated app or using any web browser like Safari. Though, there are times when people complain about YouTube not working on the system. To resolve this, you need to understand why YouTube is not working and fix it accordingly. For instance, there could be a problem with the YouTube app, web browser, or your Mac itself. To help you fix an issue like YouTube not loading, we have this extensive guide. Let's resolve every possible YouTube-related issue on your Mac right away!
Part 1. Why Is Youtube Not Working on Mac?
Restart the Mac: You may experience UI lag in your MacBook Air — animations and graphics that get choppy when they start opening apps or resizing windows. Click the Apple logo on the menu bar. I hate to buy the books twice because I obviously can only do this with the hard copy now (with the added inconvenience of not having the reference on the screen next to what I’m working on). I love Kindle and Audible and I hate to give it a bad review but on Mac, this app is garbage.
To understand the current situation, it is important to learn why YouTube is not working on Mac. Although there could be all kinds of reasons behind it, the following are common triggers and problems.
- The YouTube app you are using on Mac could have been outdated or corrupt.
- There could be a conflict with your system or browser cache.
- Your Mac might be running low on storage or resources.
- The browser on which you are trying to load YouTube could be corrupt or malfunctioning.
- There might be some issues with Mac's internet connection, network, or YouTube's server.
- A security or network setting on your Mac can also cause this situation.
- There could be some disk issues or third-party plug-in problems with the browser.
Now you know why your YouTube stops working on your Mac computer. You can move on to the next parts and get all Mac, Safari, and even YouTube app solutions. Follow them one by one, and you can fix the issue that YouTube won't work.
YouTube Not Working on Mac?
Part 2. Mac Solutions: YouTube Doesn't Work
One of the most common reasons for YouTube not working is a malfunctioning Mac or some wrong system settings. Since it is not a critical macOS issue, it can easily be resolved by following these steps:
1. Check the Internet connection
Needless to say, if your Mac doesn't have a stable internet connection, then it might not load YouTube on it. The easiest way to check it is by opening some other websites (like Google or Bing) on your Mac.
Apart from that, you can also check YouTube is working or not via Network Utility. Go to Finder > Applications > Utilities > Network Utility and open it. Go to the 'Ping' tab and enter YouTube's URL on the text box. Click on the 'Ping' button to check if your system is connected to an active network or not.
2. Check Date & Time
If the date and time on your Mac are not current, it can cause unwanted problems. For instance, if your Mac's date and time are outdated, then YouTube won't work on it. Thankfully, it can easily be resolved by visiting Mac's System Preferences > Date & Time. As its dedicated window will open, you can enable the automatic date and time features. You can also manually set the date and time to the current settings. Once it is done, restart Mac and check YouTube is working on it or not.
3. Reset the router
Whenever my YouTube doesn't work, this is the first thing that I do. A lot of times, a faulty network connection can cause issues with YouTube or any other website. To quickly fix this, you can reset the network router. There is a reset button located at the back of the router. Press and hold it for another 10 seconds or so to reset your router. Alternatively, you can switch it off, wait for a while, and turn it on again.
4. Restart your Mac
This is one of the simplest yet highly effective solutions to fix issues like YouTube isn't working on your Mac. Since this will reset the present power cycle and temporary settings on Mac, it can fix the issue. Go to the Apple icon on the Finder and click on the 'Restart' button. Confirm your choice and wait for a while as your Mac would be restarted in a few minutes. In case if it is stuck, then you can long-press the Power button to do the same.
5. Update your Mac
If your system runs on an outdated version of macOS, it can also make YouTube stop working on it. You can fix it easily by updating its macOS to the latest version. Go to the Apple icon and click on the 'Software Update' option. Mac will look for the latest stable available update and will let you upgrade your system easily. Best kids macos apps.
Part 3. Safari Solutions: YouTube Not Loading on Safari
Apart from using the YouTube app, most of the users take the assistance of Safari to access the platform. Since Safari is the default browser in Mac, it is extensively used to access platforms like YouTube. If YouTube is not working on Safari, then consider following these suggestions.
1. Reboot Safari
This is one of the quickest solutions to fix any minor issue related to Safari. You can close the application, wait for a while, and restart it. Also, you can choose Force Quit Safari as well. Besides that, most of the issues can be fixed by resetting the browser. Just select the browser icon (or launch Safari) and click on Finder > Safari > Reset Safari.
2. Remove Safari history
If YouTube stopped working on your Mac and you can't seem to fix it, then consider this option. By removing the existing website data and history on Safari, it will reset YouTube settings as well. To do this, launch Safari on your Mac and go to its Preferences > Privacy tab. Here, click on the 'Remove All Website Data' button and confirm your choice to eliminate the existing data on Safari. Once it is done, restart Safari and check if YouTube is not loading or not.
3. Fix Website Permissions
Safari allows us to enable or disable certain permissions on a website. While the website restrictions feature is resourceful, it can backfire at times. To make sure you haven't revoked any permission, launch Safari, and open YouTube. Afterward, go to its main menu and click on Safari > Settings for This Website. A pop-up option will appear from where you grant the needed permissions to YouTube.
4. Remove extra plugins
Sometimes, all it takes is one faulty plugin to make Safari malfunction. For instance, if you are using a third-party video downloader for YouTube, it can also cause unwanted issues. Launch Safari on your system and go to its Preferences > Extensions tab. Select the extension/plugin of your choice and click on the 'Uninstall' button beside it to get rid of it.
Part 4. App Solutions: YouTube Not Working on Mac
If you are using the YouTube app instead, it can also end up stop working out of the blue. The following are some of the easiest ways to fix the app and make it work once again.
1. Relaunch the YouTube app
Whenever my YouTube isn't working, this is the first thing that I do. You can also close the application on Mac, wait for a while, and restart it. If the YouTube app is stuck, you can press and hold the Command + Option + Esc keys simultaneously. This will open the Force Quit Applications window on the screen. Just select YouTube and close it forcefully to relaunch the app with fresh settings.
2. Update the YouTube app
Before you take any drastic measures, make sure that the YouTube app you are using is up to date. Needless to say, if the YouTube app on Mac is outdated, then it can hang or stop working unexpectedly. To fix this, launch the App Store on Mac and visit the 'Updates' section from the navigation bar. Here, you can look for all the apps that are available for an update. Look for YouTube and click on the 'Update' button adjacent to it. Alternatively, you can also search for the YouTube app on the app store and update it.
3. Clear cache and data
When was the last time you cleared the cache on your Mac? If it has been a while, then it can also be a reason why YouTube is not working on it. There can be an app, system, or browser cache stored on your Mac, causing a clash with YouTube. Visit the Go > Go to Folder option on Finder, type '~/Library/Caches,' and press enter. As the Cache folder will open, you can look for YouTube cache and delete it from your Mac's storage.
Part 5. How to Recover Downloaded YouTube Videos?
Now when you know why YouTube is not working and how to fix it, let's step it up a little. Sometimes, users download YouTube videos on their Mac to watch them afterward. Though, the chances are that you might end up losing these YouTube videos from your Mac. To get them back, you can take the assistance of Recoverit Data Recovery. One of Mac's most professional data recovery tools is out with its latest update – Recoverit 8.5. Here are some of the major features of Recoverit 8.5 that makes it a must-have application for every Mac user.
Recoverit - The Best Video Recovery Software
- Recover 1000+ types and formats of files like videos on Windows and Mac.
- Repair different formats of corrupted video files quickly and easily.
- Free scan and preview your recovered or repaired files before saving.
View How to Recover Files on Mac
Recover your lost data with Recoverit with these easy steps
Step 1: Select the Location
Hook mac app review. As you will launch the Recoverit Data Recovery application, you would be asked to choose a location to scan. This can be any internal partition, folder, or an external device. You can also browse to a specific location from where you have lost your video as well.
Step 2: Scan the Selected Disk
As Recoverit would perform an extensive scan on the selected location, wait for a while. You can view the progress of the scan from an on-screen indicator.
Step 3: Preview and Recover Videos
In the end, all the recovered data will be categorized according to their file system. You can go to any folder from the left or look for your videos from the search panel as well. The interface will let you preview the extracted videos right away. Just select the files you wish to extract and click on the 'Recover' button to save them.
Conclusion
I'm sure that after reading this guide on how to fix YouTube not working, you would be able to move past this issue. Apart from resolving YouTube not loading issue on Mac, the guide has also covered why YouTube is not working to understand the problem. Also, a dedicated solution to get back lost and deleted YouTube videos is listed. Recoverit is one of the best data recovery tools out there to get back lost data under all scenarios. It even provides a free basic version, letting its users try the application independently without spending a single penny.
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Find that the Zoom video conferencing app is not working on your Mac?
With around 200 million daily users using the app currently at the time of this writing, many users have reported issues with Zoom crashing, lagging, screen share flickering, keeps freezing, camera not working and even a getting a black screen. It’s tough to go about your business webinar or team meeting, especially when such issues occur that can leave a bad experience for the other participants.
This extensive guide will address each of those issues as well as provides solutions on how you can fix it. By the end of this post, you will be able to go about your meetings with the Zoom app running again. ?
Let’s jump right in.
TABLE OF CONTENTS
How to Fix Zoom Not Working on Mac: 7 Ways
1. Your Mac’s Camera or Webcam Not Working on Zoom? Do This.
If you find that the Zoom app is not detecting your webcam or that the camera is not working, then we highly recommend that you go through our “How To Fix Webcam Not Working on Zoom” post which we curated a few days ago.
The issue itself is quite a popular one, and we provide thirteen solutions on how you can go about fixing the issue and getting your camera working again.
Briefly, here are some of the solutions which we suggest that you do:
- If you’re on macOS 10.17 version, 10.16 or earlier, then you will want to head over to /Library/QuickTime/ and delete the Video Glide, Sonix SN9C, 3ivx Video Codec, or Desktop Video Out components. Learn more about how you can do it, step-by-step.
- Make sure that no other video conferencing apps are running in the background such as FaceTime, Discord, Slack, Microsoft Teams as well as and especially Skype.
- If the webcam continues not to work, then you will also want to make sure that you try using it with another video conferencing app with Zoom not running in the background. If it works with other apps but not with Zoom, then the issue lies with Zoom. However, if the webcam itself doesn’t work, then you will need to reach out to Apple directly and have the camera checked out for any abnormalities.
2. Zoom Lags on Mac.
It can be challenging to get your head around why the Zoom app could be acting so slow and laggy whenever you try to use it. However, the biggest culprit of such an issue will be your internet connection because Zoom will not be able to without it.
On your Mac, you will want to see the range for your Wi-Fi which you’ve currently connected to. You will also want to test the strength of the connection by going onto your search browser and loading up a random webpage. Another great tip is to test your internet connection by heading over to speedtest.netand carrying out a speed test to see if your internet connection is slower than usual.
If there are issues with your Wi-Fi, then first and foremost you will want to restart your Wi-Fi router or ask your company IT admin to get on it. Additionally, try to restart your Zoom app as well by closing it down completely and starting it.
Once the Wi-Fi reconnects, then you can try to see if this fixes the issue. If it doesn’t, then the Internet Service Provider (ISP) that is responsible for providing internet access will need to address the network issue. You can reach out to your ISP (Xfinity, Verizon, AT&T, Sprint, T-Mobile, etc.) by googling them and then reaching out to their support.
3. Zoom Screen Share Flickering / Not Working on Mac.
One issue that was frequently reported by Zoom users was finding that the screen share flickers or simply does not work. If you happen to experience the same dilemma, then the following solutions can help provide a fix.
- Firstly, make sure that your macOS version is updated to the latest version.
- You will want to see if the screen share flickering issue is directly caused by the Zoom app itself. To figure out if the problem is with the Zoom app: try stopping the screen share first and then starting it back again. You can do this by clicking on Stop Share from the dock and then starting a new share by clicking New Share.
- If the screen share is not working on Mac, then make sure that you have enabled Zoom to access your screen. Since macOS 10.15 Catalina version, you have to explicitly allow Zoom to access your screen for screen recording. You can do this in your System Preferences > Security & Privacy > Privacy > Screen Recording. Check the option for zoom.us.
- If that doesn’t work, try uninstalling the Zoom.us app and then reinstalling it. This should fix most problems with the app itself however will not fix the issue if it is from your Mac (which we will get into next).
- To identify if the issue is from your Mac, you will want to first close down all background running apps. Screensharing takes up a considerable amount of your Mac’s CPU. So if you have many apps running in the background, your Mac’s CPU usage is going to be closer to 100% which can cause your Zoom video to get choppy, lag and even crash. To find out if your Mac’s CPU is indeed maxed out, bring up Spotlight Search and search for Activity Monitor. In Activity Monitor, you will want to see if the % CPU totals up to 100. If it is, you will want to close down any app which is taking up more than 10% of your CPU.
- If the screen continues to flicker, even while using other apps such as Discord, Slack for screen sharing, then we advise that you reach out to Apple Support or bring in your Mac to your nearest Apple Store for inspection to see if there are any issues with your Mac’s screen itself.
4. Zoom Keeps Freezing? Here’s What You Can Do.
Again if you find that the Zoom app keeps freezing on your Mac, then you will want to make sure that it is not caused by an overloaded CPU as we have discussed in the previous section.
This is assuming that you’ve already updated your Mac to the latest macOS version and tried to restart/reinstall the Zoom app.
Here’s how you can check your Mac’s CPU usage rate step-by-step:
- Firstly, open your Spotlight Search (⌘ + space).
- Search for Activity Monitor.
- Now in Activity Monitor, under the % CPU column, you will want to go through the list of apps shown and close any apps which are taking too much of CPU. A good rule of thumb to follow is if the program is taking at least 10% of your CPU then it’s worth closing it.
Note
Make sure that no other video conferencing apps such as FaceTime, Discord, Microsoft Teams, Slack are running in the background. Having both Zoom and another app like FaceTime running can cause issues. This is stated by Zoom themselves.
- Restart the Zoom app and test if this fixes it.
5. Zoom Audio and Video Issues? Microphone Not Working? Try This.
Almost every video conferencing app has its fair share of issues with audio and video capabilities. We’ve previously covered it for Discord and even Microsoft Teams.
The following solutions can help fix almost any audio or video issue you may be experiencing with Zoom app on your Mac.
- You will want to make sure to that you’ve permitted Zoom to access your microphone and camera. On your Mac, choose the Apple menu and then select System Preferences. Next, click on Security & Privacy and then click Privacy. Now, click Microphone. Go over to Apple Menu > System Preferences > Security & Privacy > Privacy > Microphone. Over here make sure that you have selected the checkbox next to zoom.us (Zoom) so that it allows Zoom app to access the microphone. Do the same for the Camera option as well. This should provide the permissions for Zoom to access both your microphone and camera allowing you to use them during your meetings.
- If you’re using wireless Bluetooth earbuds such as AirPods or AirPods Pro, then you will want to make sure that there are no issues with them as well when connecting them to your Mac. We’ve written a post on this “How to Fix AirPods Not Connecting to Mac” which you can try to follow. Take note that the methods shared in this guide are applicable even if you’re using other brands of wireless Bluetooth earbuds or listening devices.
- Apart from that, you will also want to make sure that there are no issues with your Mac’s built-in microphone, USB microphone or an inline microphone on your Bluetooth headphones/earbuds. You can test your speaker and microphone before joining a meeting by following the steps laid out here.
Alternatively, you can also use the video as reference below:
6. Zoom Crashes on Mac.
The issues I’ve personally encountered with using the Zoom app on Mac was that it kept crashing whenever I would try to connect to the meeting or even sometimes when I try to open the application. Music player app mac.
https://ehorin.weebly.com/mac-apps-for-spreadsheets.html. After having tried the below steps, the number of crashes encountered has significantly gone down.
Before you do anything, you will need to isolate the two sources of the issue: 1) Zoom app 2) your Mac. By doing this, you can find out where exactly you need to focus since the issue would have originated from there.
- First and foremost, as mentioned in Method 3 and Method 4, it is highly likely that there are background running apps that are consuming too much of your Mac’s CPU. You can see this by opening your Activity Monitor, and you should see that the apps take up 100% CPU usage. In which case, after I’ve tried to close down the various programs like XCode, Netflix, Slack, and Final Cut Pro, Zoom worked like a charm without any crashes. It is also important to note that I also closed almost every other video conferencing apps which I have installed on the Mac such as Discord, Slack and FaceTime.
- Secondly, it is the app itself. I also uninstalled the Zoom app and reinstalled it. Learn more on how to uninstall and reinstall Zoom from here.
- I’ve turned off my Mac’s firewall, all third-party antivirus such as Bitdefender (the one I had installed) as well as VPN services such as NordVPN (the one I had). To turn off your Mac’s firewall, simply go into your Mac’s System Preferences > Security & Privacy > Firewall tab. From here, all you have to do is click on Turn Off Firewall. You might be prompted to enter your Mac’s password to confirm your decision.
- Lastly, I gave a quick check to make sure that the macOS version installed on my Mac was indeed the latest one. To do this, click on the Apple menu in the corner of your screen and choose About This Mac. You’ll be able to see the macOS name, such as macOS Catalina, followed by its version number. From here you can download and install any updates (if any) by clicking on Software Update.
After completing the above steps, the Zoom app works flawlessly. Regarding the firewall, I allowed Zoom to use the Mac without firewall by following the steps laid out here by Apple’s Support (Under Advanced Settings > Allowing specific applications).
Try it and comment down below whether the steps above work for you as it did for me.
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7. Solutions to Zoom Video Black Screen.
There have also been several reports that the Zoom video keeps appearing as a black screen. For some users, they’ve found that the audio works in the background, but the video doesn’t work (appears as a black screen). For others, both audio and video don’t work.
If you find yourself in the same predicament, then we suggest that you go through the steps below. The steps are the same as to what we shared in Method 5:
Camera On Mac Not Working
- A black screen on Zoom video can happen if you’ve not given permission for your Zoom to access your camera. On your Mac, choose the Apple menu and then select System Preferences. Next, click on Security & Privacy and then click Privacy. Now, click the Camera. Over here make sure that you have selected the checkbox next to zoom.us (Zoom) so that it allows Zoom app to access the camera. Do the same for the Microphone option as well.
- Test both the camera and microphone with other video conferencing apps like Discord or FaceTime and see if the issue persists. If it does, then you might need to reach out to Apple’s support or visit the Apple Store in person to have your Mac inspected for any issues with the hardware.
![Microphone not working on mac Microphone not working on mac](/uploads/1/3/4/2/134207150/777258194.png)
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This wraps our guide on how to fix Zoom not working on Mac. If you have any questions, please feel free to comment below, and we will try out best to help. ?
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